Talk to a Human (About a Bear)
Questions about sizing, shipping deadlines, bulk orders, or a surprise you’re planning — we answer every message within one business day, usually much faster.
Email: hello@plush-toys.com
Hours: Monday–Friday, 9 AM–6 PM ET
Gift emergencies (wrong size ordered, deadline panic): put “URGENT” in the subject line and we’ll jump the queue.
Wholesale & events
Ordering bears for a store, proposal-planning business, photo studio, or event? We offer volume pricing on 5+ bears — email us with quantities and sizes for a quote within 48 hours.